I had an amazing experience shopping at Torrid. I was on my first shopping trip since coming out as a transgender woman. I went in and the associate I spoke with (I'm so sorry I can't remember your name but I promise I will be back) after she knew the context of me visiting she was beyond enthusiastic to help me. She asked me what kind of jeans I like and while me and a friend were browsing she was picking out clothes that would look nice together. She and the other employees made me feel so special and pretty in the clothes I was trying on.
I shop here enough that I find clothes and deals all the time. The employees are always friendly and amazing, the clothes are made with great material. Definitely will start buying regular priced clothes once I make more money. Love this store!
I returned some stuff i bought online. The clerk said I could exchange some of the items since they were on clearance now (even when they weren't on clearance when I bought them the previous week) I exchanged 2 out of 4 of the items and the remaining balance was to be refunded to my account in 3-5 business days. Today is the 6th business day and no refund still for the remaining items. I checked my exchange receipt and there's no refund amount. I'm thinking she didn't do it correctly? I've called the store 4 times in the past 2 hours and Noone is answering(it's 6:14pm right now Thursday ).
Ship them back or return at a different store. They are not experienced in that.
Unfortunately, we live in a world where beauty is defined by weight but thank God for Torrid. Torrid offers trendy fashion for every fabulous plus size fashionista. The store located in Towne Center Mall is my favorite because it's pretty big and offers the most selection in styles and sizes. The clothing and accessories can be a bit pricey but I guess you have to pay the price to look fabulous. Torrid has sales and promotions regularly so you are always bound to catch a decent deal. The employees are always very friendly and more than willing to offer fashion advice.
I gave them 2 stars cos the clerk was nice. But if you have a return items you got online, it's better to
Great plus size store with clothes that are made pretty well!
Torrid is a US Shoe Store based in Kennesaw, Georgia. Torrid is located at 400 Ernest W Barrett Pkwy NW, Spc S13, Kennesaw, GA 30144, USA.
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